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reply by email, and hereYour site and your subscription are attached to your request: there's nothing for you to copy out.
Write to supportMy sites
Each site, its plugins and their status. A site shows up here as soon as it's linked.
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Not linked to a site yet
Install the plugin on your WordPress site: it links the site to your account, and the site shows up here.
TOP MIGRATION & BACKUP Plus
One licence per site.Rescue door
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Which site do you want to roll back?
- Your site goes back to exactly how it was at that moment: anything changed since then is removed.
- Your other restore points stay on your server: you can go back to one of them afterwards.
The rescue door works even when WordPress no longer responds. Keep this page open during the restore: it only moves forward while the page stays on screen.
Other points in time
- Reading the backup
- Checking the backup
- Restoring the content
- Restoring the files
- Tidying up the server
Keep this page open: the restore only moves forward while it stays on screen.
Open your site to check that it looks the way you expect.
The rescue door stays closed in “View as the customer” mode.
Only the account holder can put a site back to the state of a backup: a REDORZO team member never issues this order.
The list of your sites could not be read.
Nothing has been changed. Check your connection, then try again.
No restore point is known for your sites yet.
Open TOP MIGRATION & BACKUP Plus once in WordPress: it announces its restore points and sets up the rescue door. If your site is already not responding, write to us from Support: we will look into it with you.
The rescue door is part of TOP MIGRATION & BACKUP Plus.
It puts a site back to the state of one of its backups, from this account, even when WordPress no longer responds.
The rescue door requires TOP MIGRATION & BACKUP Plus to be active.
The last payment did not go through: settle it, and Plus restarts on its own, rescue door included.
This site’s subscription is no longer active. Resume it, and the rescue door opens again.
It is set up when TOP MIGRATION & BACKUP Plus opens in WordPress. If WordPress is already not responding, write to us from Support: we will look into it with you.
Backups stored off the server are restored from WordPress, once the site is back. If WordPress no longer responds, write to us from Support: we will look into it with you.
Open TOP MIGRATION & BACKUP Plus once in WordPress: it announces its restore points. If WordPress no longer responds, write to us from Support: we will look into it with you.
To confirm it is really you, enter the 6-digit code from your app.
To confirm it is really you, enter the password of your REDORZO account.
You signed in recently: just confirm.
To confirm it is really you, sign in again with Google or Apple, then come back here within fifteen minutes.
Your site no longer announces this restore point.
Nothing has been changed. Choose another point in time.
The rescue door is not in service on REDORZO yet.
Nothing has been changed. Write to us from Support: we will get it working again with you.
This page is not allowed to reach your site.
This is a REDORZO security setting, and nothing has been changed on your site. Write to us from Support: we will fix it.
The restore was interrupted: the rescue door is no longer responding.
If your connection was cut, resume: the restore picks up where it left off. Keep this page open until the end.
The restore could not be carried out.
Nothing has been changed on your site. You can choose another point in time, or write to us from Support.
The restore stopped partway through.
Your site’s content is back to the chosen moment, but some files could not be put back. Restart the restore to the same moment: it puts everything back from the beginning.
The restore stopped without saying at which step.
Open your site to see its state, then restart the restore to the same moment, or write to us from Support.
Your site did not accept the order, or it cannot be reached right now, and nothing has been changed. Try again; if nothing changes, write to us from Support: we will look into it with you.
Your site redirects the rescue door to another address.
The door cannot be reached this way, and nothing has been changed. Write to us from Support: we will look into it with you.
It was started from another screen, or it was interrupted. Let it finish, or try again a little later.
A browser refuses to talk to it from a secure page, and nothing has been changed. Write to us from Support.
The rescue door replied in a way we cannot read.
If the restore had not started, nothing has been changed. Try again; if it happens again, write to us from Support.
The restore was interrupted.
Open your site to see its state, then restart the restore, or write to us from Support.
Plugins
What you have, on which sites, and what you can add.
On your sites
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Available to add
Coming soon
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Add a site
It all starts in WordPress: install the plugin, it guides you, and the site shows up here as soon as it's linked.
1. Which plugin?
2. TOP TRANSLATE in three steps
- Download and install
WordPress › Plugins › Add New Plugin › Upload Plugin, then “Activate”.
Download TOP TRANSLATE - Choose your languages
The price is shown in WordPress, calculated on the site's actual size.
How the price is calculated - Activate
Payment is made on redorzo.com, with this account: you won't have to re-enter anything. When you come back, the site links itself.
No key to copy, no address to enter here: the plugin itself tells your account which site it translates.
2. TOP CALENDAR in three steps
- Download and install
WordPress › Plugins › Add New Plugin › Upload Plugin, then “Activate”.
Download TOP CALENDAR - Try the Plus edition
Fourteen days, no card required, with this account. After that, the Free edition stays free.
Start the Plus trial - Keep Plus, if you want to
Plus is bought here; you paste its key into the plugin, and the site shows up in “My sites”.
Try TOP CALENDAR Plus
Fourteen days, the full Plus edition, no card required. On the fifteenth day, your site goes back to the Free edition, without losing anything.
1. Your site
one trial per account2. Install Plus
- Download TOP CALENDAR Plus
The plugin file, reserved for your account.
- Install it in WordPress
WordPress › Plugins › Add New Plugin › Upload Plugin, then “Activate”. Keep the Free edition: Plus is added on top of it.
- The trial starts on its own
On activation, Plus starts your fourteen days. After that, the annual licence keeps Plus; otherwise, the site goes back to the Free edition.
Plus pricing
Billing
What you actually pay, site by site.
Your subscriptions
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Invoices
PDF, download any timeEach month, the invoice is issued and filed here, with no email. We only write to you if a payment fails.
| N° | Date | Description | Amount | Status and PDF |
|---|
Payment method
Your card is held by our payment provider: it never passes through REDORZO.
No card on file. You give it with your first purchase, on our payment provider's page, and it never passes through REDORZO.
Our payment provider's page opens for you.
Billing details
Support
Your site and your subscription are attached to every request. We reply by email, and here.
New request
The status of your account and subscriptions is attached to your request: there's nothing for you to copy out.
Your requests
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The glossary keeps a word the same everywhere, in every language.
Correct a translated sentenceAccount settings
Profile
This address is used to sign in and appears on your invoices. To change it, write to us from Support.
Your invoices are still issued in French, the legal reference language, with the translation alongside: an accounting document that has already been issued doesn't change language.
What we email you about
No email at the monthly renewal: every invoice is filed under Billing.
Sign-in and security
…Active sessions
The devices signed in to your account right now.
Delete my account
Your WordPress sites and their content are not affected.