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An update broke your site: how to roll back

A plugin, a theme or WordPress has just updated, and your site looks wrong, or doesn't show at all. Here's how to get back to how things were, then stop it happening again.

First, find out what changed

Note what has just updated: the versions on the Plugins page, and the email WordPress sends after an automatic update, will tell you. If the admin area still opens, deactivate the plugin at fault: often, the site comes back. If it no longer opens, see Your WordPress site won't load.

Getting back to how things were

Deactivating isn't always enough: when it updates, a plugin can change its data in the database. In that case, restore the backup made just before the update, not an older one: you would lose more.

That's why you need one before every update, automatic ones included.

Stopping it happening again

  • One update at a time. If the site breaks, you know which one did it.
  • Turn off automatic updates for the plugin that broke your site, until a fixed version comes out.
  • Take your time with a plugin your site depends on (shop, bookings): read what changes before updating.
  • Try it on a test site first, if your host offers one.
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